A welcoming first conversation
Families need clear answers before they apply. Give them a school website with programme information, a visible enquiry action and a straightforward contact form. Ask for the academic year, programme of interest and a parent or guardian contact. Keep the initial conversation useful without requesting identity documents or sensitive student information before they are necessary.
A shared admissions register
The admissions team can record a new enquiry, follow up, review documents and progress an offer. A dated next step helps an advisor pick up a conversation without asking the family to repeat everything. Source fields distinguish website, referral, walk-in, campaign and partner enquiries. A declined or withdrawn application remains a recorded outcome rather than disappearing from the team’s view.
Prepare the handover into school
An accepted offer is a decision stage; it does not silently create a student or collect a fee. Authorized staff review the learner profile, academic year and class capacity before admission. Guardian links require confirmation. Configure your actual eligibility, consent, fee and admissions policies before launch. Sample forms and records are starting points that your institution can edit.